Overview
This Cookie Policy explains how Mobyform uses cookies and similar technologies on mobyform.com, the hosted product application, documentation, help pages, and related public or hosted experiences. It should be read together with our Privacy Policy.
When we say "cookies," we also mean similar technologies that store or read information on a browser or device, including local storage, pixels, tags, SDKs, and session identifiers.
Why We Use Cookies
We use these technologies for a limited set of operational reasons, including to:
- keep the website and application working correctly
- maintain sessions and security protections
- remember preferences such as language or interface choices
- understand site traffic and feature usage
- measure the performance of pages and marketing campaigns
- detect fraud, abuse, suspicious traffic, or automated activity
We do not treat every cookie the same way, and not every category is active on every page or in every region.
Categories of Cookies We Use
Strictly Necessary Cookies
These cookies are required for core site and product functions. Without them, the website or product may not work as intended.
Examples include:
- session identifiers
- load balancing or routing tokens
- locale, consent-state, or privacy preference cookies
- Cloudflare security, traffic-management, or bot-protection cookies
- Cloudflare Turnstile or similar anti-abuse challenge state where enabled
- authentication-related state where applicable in the hosted product
Functional Cookies
These cookies remember settings that improve the experience but are not strictly required to render a page.
Examples include:
- language preference
- region or locale selection
- UI state such as dismissed banners or saved preferences
Performance and Analytics Cookies
These cookies help us understand how visitors use the website and where product or content experiences can be improved.
Examples include:
- page view and navigation measurement
- referrer and campaign attribution
- aggregated usage metrics
- performance diagnostics and reliability analysis when analytics or monitoring is enabled
Marketing and Measurement Cookies
Where enabled, these technologies help us understand which campaigns and referral channels are effective. They may also support audience measurement for product marketing. We do not claim that every marketing page or region uses this category at all times.
Billing and Conversion State
Some browser-side state may be used while moving between pricing pages, checkout flows, and billing portals. These flows may involve the active payment provider, such as Stripe or Creem, depending on configuration.
Where Cookies May Be Used
Cookies and similar technologies may appear on:
- the public website and marketing pages
- the documentation site and help center
- the changelog and blog
- contact and newsletter forms
- the hosted product experience and account-related flows on
build.mobyform.com - public forms, embeds, or related hosted response pages
Third-Party Services
Some cookies or browser-side identifiers may be set or read by third-party services that help us run the service. Depending on the page and configuration, these may include services for:
- content delivery, DNS, and edge security, including Cloudflare
- analytics and performance monitoring when enabled
- billing and subscription flows through Stripe or Creem
- anti-abuse challenges such as Cloudflare Turnstile when enabled
You can review our current public vendor list at Subprocessors.
Legal Basis and Consent
Where required by applicable law, we rely on consent before placing non-essential cookies. In other contexts, we may rely on legitimate interests for strictly necessary, security, fraud-prevention, or service-operation technologies.
If your jurisdiction gives you the right to choose which non-essential cookies are used, we will try to honor that choice through consent controls, browser settings, or other reasonable mechanisms.
Managing Cookies
You can manage cookies in several ways:
- use the cookie banner or consent controls if they are shown to you
- clear stored site data through your browser
- block all or selected cookies through browser settings
- use private browsing modes or browser extensions that limit tracking
Please note that blocking strictly necessary cookies can break sign-in, page rendering, abuse protections, or other core functionality.
Browser Controls
Most browsers let you:
- view stored cookies
- delete cookies individually or in bulk
- block third-party cookies
- block all cookies
- require a prompt before a cookie is stored
Each browser is different, so you should review the instructions for the browser and device you use.
Do Not Track
Some browsers offer a "Do Not Track" signal. Because there is no universally accepted technical standard for interpreting that signal, our services may not respond to it in a uniform way. We instead rely on the consent and control mechanisms described in this policy where required by law.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect legal requirements, platform changes, new vendors, or changes in how the website and product operate. When we make material updates, we will revise the effective date on this page.
Contact
If you have questions about this Cookie Policy, please contact us or email support@mobyform.com.